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Municipal management softwareTaxes, revenue collection, seizures, population register, fines and public accounting in a suite that we develop, implement and maintain ourselves. Over twenty years in production in Ibiza’s town councils, and now with artificial intelligence.
Each module works on its own, but together they mean nothing is keyed in twice: the tax roll feeds the bills, payments flow into the accounts automatically and enforcement picks up whatever was not paid in the voluntary period.
The complete tax office, now also in the browser, with nothing to install on staff computers. It loads the official files, calculates each tax according to the bylaw and keeps a record of how every amount was reached.
Each debtor has a record with all their debts, their status and their history. Taxpayers pay however they prefer, and each payment is applied, reconciled and posted to the accounts without anyone having to step in.
Bank account seizures are generated, sent to the banks, applied and notified from a phase-by-phase dashboard. All other seizures follow the same model.
What used to be dozens of scripts and a manual for each council is now a list of named processes. Each one is first tested in simulation, reconciled against the approved tax roll and only then run.
We manage the full penalty procedure, from the Local Police ticket to enforcement. The new version automates every step, keeps watch over deadlines and uses artificial intelligence where staff used to check by hand.
It compares the plate captured by the speed camera with the one on the ticket and validates clear-cut cases by itself. It classifies objections and drafts a reply for the case officer. When in doubt, the case goes to a person: nothing is ever closed by mistake.
Registrations, removals and changes of address validated against the street directory and INE tables; certificates of registration, household and residence; the IDA exchange file and handling of INE error returns; periodic renewals for foreign residents and population pyramid.
Expenditure and revenue budgets, invoice register with FACe (the public-sector e-invoicing hub) and ADO phases (authorisation, commitment and recognised obligation), payment orders and SEPA transfers with a prior AEAT check, payment letters, the General Account and tax forms 347 and 997.
Citizens log in with Cl@ve (the Spanish government’s digital identity system) or a digital certificate, check their bills, pay by card or Bizum, download signed receipts and set up direct debits for their taxes without visiting the office.
From the citizen’s first contact to the completion certificate: information requests, technical and legal reports, requests to other bodies, suspensions, numbered permits, extensions, transfers, partial completion certificates and photos in the case file itself.
Implementation of, and training on, e-administration platforms: case files, incoming and outgoing registry, exchange via SIR, e-office, e-signature and Cl@ve identification, so that online procedures have the same validity as in-person ones.
Support for the comptroller’s oversight function (prior review of expenditure and revenue, formal and material verification of payments, checks on investments and grants) and for ongoing financial control and public audit.
Vehicle access permits paid through Redsys (the Spanish card payment gateway), camera-based number-plate recognition and a penalty procedure with notification via DEHú and SICER.
Generates and sends C60 payment letters, notices to direct-debit payers and outstanding-debt statements through Microsoft 365, with address validation and duplicate checks.
Revenue that does not come from a bill, with its own payment letter, cash reconciliation and direct posting to the accounts.
We set up bylaws, street directory, templates and permissions to match each council’s model.
We migrate contact records, tax objects, rolls and debts, and reconcile amounts with the previous system before going live.
On site at the council, using each department’s real case files.
Support from Ibiza all year round, with hands-on help during the tax roll campaign and every regulatory change.
We will give you a demo of the modules you are interested in, at your offices or by video call.