Local government
Digital innovation
Complete solutions for a digital, efficient and secure public administration, with expert technical support alongside you and quality maintenance.
SICAL.
What SICAL does
- Makes drawing up budgets easier.
- Automatic conversion of structures between financial years.
- Automatic accounting entries for the operations posted.
- Integration with office software.
- Standardised processes for capturing information.
Graphical budget preparation
Invoice register
- Look up and locate documents using search criteria.
- Invoice registration. Available credit is checked before the invoice is posted in SICAL, both at budget line level and at legal commitment level.
- Bulk management of invoice statuses:
- Automatic conversion into ADO documents
- Automatic generation of invoice schedules for the approving bodies
Routine operations for executing the expenditure budget
Non-budgetary operations
- Debtors, creditors and items pending application.
- Cash reconciliations
- Internal treasury movements
- Securities
Income operations generated automatically from the information processed in collection
Treasury
- Payment scheduling and authorisation.
Scheduling a payment automatically notifies the third parties involved.
Payment authorisation allows multiple ADOs to be grouped into a single “P” operation. - Direct execution of payments for payment methods other than transfer.
- Generation of transfer batches in CSB format for submission to banks.
- Support for bank reconciliation from the CSB C43 model (in development).
General processes
- Operation journals
- General maintenance processes
- Transfer to general accounting (this transfer can be run automatically depending on a configuration setting)
- Printing of supporting documents.
- Generation of a new financial year with budget simulations based on the current year.
- Import of information from other modules, such as grants or payroll.
- Generation of information for submission to other bodies, for example form 347 for electronic filing.
Reports
- Model E010: Balance Sheet
- Model E020: Current Year Operating Result
- Model E030: Extraordinary Result
- Model E040: Securities Portfolio Result
- Model E050: Changes to Rights and Obligations of Closed Budgets
- Model E060: Result for the Financial Year
- Memorandum accounts and Budget Control
Tax Administration and Collection.
Automatic linking of tax registers
For straightforward management of a council’s various registers: registrations, removals, audits and reports. Processes become simpler with the rural, urban, vehicle, waste and other registers brought together in a single application, without losing the simplicity of each task or any of its detail. Searches are more direct and the relationships between data more intuitive.
- Complete management of the urban property register
- Link with collection and urban property
- Maintenance of levies
- Fines and penalties
Integrated SICER notification system
With the Spanish Post Office’s own SICER despatch and receipt system, notifying third parties of the necessary documents becomes simpler still. Once a case and its assessment have been generated in the system, a batch of documents and their codes can be created, which the Post Office sends to the third parties concerned; finally, the status of the despatches is processed to update the status of the documents automatically.
Viewing and printing assessments and receipts
As well as pulling up any case on screen, you can of course print it. Assessments and receipts show all of the relevant information, cleanly structured.
Genuinely useful templates so you do not waste time rewriting documents round off how efficient this application is. It includes an excellent template manager for levies, capital gains and urban property documents
Configurable assessments
We configure assessments and notifications to your council’s model in full detail, because being able to adapt them does not affect how the application works day to day.
Exchanging information with other bodies
You get maximum portability of your data, because we know that matters day to day: the application allows files to be transferred or exchanged with C.G.C.C.T., I.N.E. and others.
The system keeps modified information stored so that an audit trail can be maintained until you decide to commit those changes to the database. You get extra information along with greater integrity and security, which is essential, above all in the case of the registers.
Configurable reports
Worth highlighting are the selective reports, where you can filter results by practically any control field, show or hide lines, and export to a recognised document format. All of it always available and without complicated configuration.
Collection
- Management of collection cases
- Management of receipts and assessments
- Generation of direct debits
- Enforcement
- Reports
- Write-off control
- General accounting (SICAL)
- General processes
Support with internal control.
The internal control function covers every aspect of the accounts and the financial management of the local authority, of the bodies that depend on it and, in general, of any organisation within the local public sector.
Internal control at a local authority takes the form of two kinds of activity, both aimed at guaranteeing that the general accounts give a true and fair view and that those responsible manage the authority’s finances properly:
The pre-audit function: its purpose is to examine, analyse and report on every act of the local authority and its autonomous bodies that gives rise to the recognition of obligations or the settlement of rights, before it is carried out. This function covers:
- Auditing and checking, before they are carried out, the acts and documents that may create an obligation to pay against the authority (for example invoices and works certificates) or a right to collect (for example tax assessments). Control of income may be replaced by recording it in the accounts and submitting it to subsequent financial control.
- Formal auditing of the payment order, so that the payment intended matches the obligation recognised, that the body is the competent one, and that it follows the priority set out in the funds disposal plan.
- Material auditing of the payment, aimed at ensuring the payment is made to the rightful recipient and for the amount due.
- Auditing and physical verification of investments and of grants being applied to the purpose for which they were awarded.
Financial control: its purpose is to check how the services of local authorities, their autonomous bodies, public business entities, commercial companies and other dependent entities are performing financially. It works on two fronts: public audit, aimed at verifying the information in the annual accounts, and permanent financial control, aimed at checking compliance with the law and ensuring that the objectives of economy, efficiency and effectiveness are met
e-Government.
Its purpose is to make it easier to follow the actions taken on a citizen’s application, and to simplify communication between the various departments and the Records department.
SIGEM (Integrated Municipal Management System) is open source e-Government software, and the only one to have been promoted by public bodies:
- State Secretariat for Telecommunications and the Information Society (SETSI).
- Ministry of Industry, Tourism and Trade (MITyC).
- Ministry of Public Administration (MAP).
- Spanish Federation of Municipalities and Provinces (FEMP).
The role of Tisa Internacional, as a full-service information and communications technology company, is to support councils in rolling out SIGEM, to train every user who will take part in any of the procedures SIGEM is involved in, and to define those procedures.
On top of that, SIGEM is part of the Plan Avanza programme for modernising public administration, so it integrates automatically with other solutions in that programme (LocalGIS, LocalWEB…).
Its service-oriented architecture (SOA) makes it highly customisable: any of its modules can be swapped for another with different characteristics.
The aim of SIGEM is to put in place a set of functions, key to any administration, that guarantee the right of citizens and businesses to interact with it electronically.
For that right, recognised in Spanish law on electronic access by citizens to public administration, to be genuinely guaranteed, the solution in place has to address the mechanisms that give electronic processing the same validity and effect as acts carried out in person and on paper.
All of them require digital certificates and encryption. SIGEM meets the specific regulatory requirements on electronic signatures: Spanish Law 59/2003 on electronic signatures, and Directive 1999/93/EC of 13 December, establishing a Community framework for electronic signatures.
Building permit case management.
Rolling out the Building Permit Case Management module at your council will make it easier to manage the information and documentation of the Works department: permits, execution, completion certificates and so on.
What the Building Permit Case Management module is for.
Rolling out the Building Permit Case Management module has one clear aim: to install an application that makes it easier for your organisation to manage the information and documentation of the Works department.
Managing a case.
The moment a citizen comes to the Works department for the first time, to make a request or an enquiry, a case has to be opened.
For subsequent enquiries about it, the system makes finding the status of the case as easy as possible. From a search window that accepts multiple criteria, the case can be located immediately, for example so that a telephone enquiry can be answered as you go.
Closing a case.
Once the permit has been issued, the case moves to the Execution and Completion of Works status. In this status there are various further steps the application helps you carry out.
- Extensions
Applicants often cannot finish the work within the time the permit allows and request an extension. The application issues a certificate. - Transfers
The case of the subject of the permit being bought and sold while the work is under way is also covered. - Technical completion report
The technical services can produce the technical completion report, so that the staff managing the cases can access it directly. - Images
If the applicant provides completion photographs in digital format, the application lets you store them in the case itself. - Completion certificate
The application lets you issue the council’s Completion Certificate. - Partial completions
Partial completion certificates can also be issued, for very large developments.
What we mean by a building permit case.
By building permit case we mean any request a citizen may make to the Works department, whether that is an application for a new building, a refurbishment, a certificate of age and so on.
The permit for a case.
The application lets you issue the Building Permit. We configure the permit format your council wants. The application keeps a record of the permits issued along with their numbering.
Steps within a case.
The steps normally needed to manage a case are set out below:
- Requirements
Before the Building Permit is issued, the applicant may have to provide some form of documentation. For that, the council issues a formal request. The application lets you issue these requests and track them. - Technical and legal reports
The technical services of the Works department will have access to the application and can therefore produce their reports directly in it. That way we always have access to all of the documentation relating to the case. - Requesting documents from third parties
In some cases the council may need to request information from another official body: roads authorities, planning committees and so on. We keep a history that makes tracking these requests easier. - Suspension periods
Lets you record in the case whether there has been any period in which the work was suspended.
Other functionality.
The following General Accounting report models are configured, among others:
- Reports
The application has a powerful tool to make issuing case reports easier. You can obtain the report you need at any time: by location, by parish, by date the building permit was issued and so on. - Case record sheet
The application lets you print a sheet with all of the information on a case: the applicant’s details, the details of the subject of the permit, the budget information, the requirements requested of them, their technical reports and so on.
Resident Register management.
By rolling out the Resident Register Management module at your council, we aim to simplify the process of registrations, removals and amendments, along with communication with the National Statistics Institute.
What the Resident Register module is for.
By rolling out the Resident Register Management module at your council, we aim to simplify the process of registrations, removals and amendments, along with communication with the National Statistics Institute.
Maintaining reference data.
We provide tools to maintain the information in fields such as countries, provinces, streets, district and section, population centres and so on, which form the basis of the information held on each register sheet.
The application also lets you maintain what we call the street index, which relates each street to a district and a section.
Searching for residents.
At any point in the application that refers to a resident, you have access to the resident search window, which lets you find the information for the resident you want across multiple search fields.
Reports and population pyramids.
The application gives you a powerful tool for generating reports, letting you run any kind of query at any time and view the data you need.
Queries such as “registrations in the municipality in 2003 with their municipality of origin”, “the number of registrations, removals and amendments on a given date”, or “males born in 2003” are simple to run.
Coding to INE standards.
The Resident Register Management application uses the coding set out by the National Statistics Institute throughout, for the different elements of the register sheet. Fields such as street type, level of education and so on are coded, and searches can always be run on their description.
This is done to minimise errors when exchanging information with the INE.
The register sheet.
The Resident Register Management module is designed to minimise the number of errors when entering data on the Register Sheet. So when a register sheet is created or amended, each field is checked against the rest. For example, once a province has been selected, only the municipalities belonging to it can be chosen. The same applies to streets in relation to district and section, and so on.
Issuing certificates.
From a simple resident search, the Resident Register Management application lets you issue the different types of certificate available, such as:
- Certificates of registration
- Certificates of residence
- Certificates of cohabitation
Our team will configure the format of all of these certificates to the models your council wants.
File generation.
- Change history file.
- The application automatically generates the files for exchanging information with the National Statistics Institute.
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